Reference

Terms and Conditions for pkr99com Account Use

Before you open an account or make a deposit through JazzCash, Easypaisa, or Raast, these terms set out exactly what you agree to and what we commit to on our side.

Applies to all account activityJazzCash, Easypaisa, Raast coveredPakistan regions where law permitsAccount security obligations includedSubject to change with notice
pkr99com Terms and Conditions for pkr99com Account Use
HOW WE UPHOLD THESE TERMS

Our Commitments Under These Terms

We apply these terms consistently across all account types. Below is how we handle four areas that matter most to accounts active in Pakistan — data handling, account security, retention of records, and how to formally request a correction or change.

Data Handling

Account data — including wallet details for JazzCash, Easypaisa, and Raast — is stored only for as long as needed to operate your account and meet any applicable legal retention requirement.

Account Security

We use encrypted sessions and OTP verification for login and withdrawals. If you suspect your account has been accessed without your permission, notify us immediately through live chat.

Record Retention

Transaction records, including all JazzCash, Easypaisa, and Raast deposit confirmations, are retained for a period consistent with our obligations under applicable law and available on request.

Change Requests

To request a correction to your account data or to ask how these terms apply to a specific action you took, contact support with your account ID and the relevant date or transaction reference.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause in these terms is unclear, or you want to raise a dispute about how a rule was applied to your account, our support team handles those queries directly. Reach out through any of the channels below and reference your account ID so we can pull up your details without delay.

Team online

Live Chat

Start a chat session from within your account dashboard. A support agent will review your terms query and respond with the relevant clause and our position.

Email Support

Send your query to our support address listed in your account settings. Include your account ID and the specific section of these terms you are asking about.

Account Help Centre

The help centre inside your account contains an indexed version of these terms alongside worked examples for common wallet and account questions.

Common Questions About These Terms

Below are questions we regularly receive about how these terms work in practice — covering account use, wallet payments, access conditions, and what to do if you disagree with how a rule has been applied.

No — the same core terms apply regardless of whether you deposit via JazzCash, Easypaisa, Raast, or bank transfer. Payment-specific conditions relate only to processing steps, not to your rights under these terms.

We may update these terms and will send notice to the contact method registered on your account. Using your account after that notice period counts as acceptance of the updated version.

Depending on the nature of the breach, we may restrict account activity, request additional verification, or suspend access. We will notify you and give you a reasonable chance to respond before any permanent action is taken.

Contact support via live chat or email with your account ID, the decision you are disputing, and the date it occurred. We review disputes against the relevant clause and respond in writing through your account.

Yes. Withdrawal processing through Raast, Easypaisa, or JazzCash is subject to these terms, including the identity verification step that must be completed before any withdrawal is released to your wallet.

Access depends on local law and is available only where your region and circumstances permit. These terms do not override applicable Pakistani law — local legal obligations take precedence in all cases.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.