Reference

How pkr99com Handles Your Personal Information

Your account data, payment records and activity on pkr99com are handled with a clear purpose: to keep your account running smoothly and securely.

Account data protectionJazzCash & Easypaisa payment privacyYour right to access and deleteCookie controlsPakistan-region data handling
pkr99com How pkr99com Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Security, Retention and Your Control

Account security and data integrity sit at the centre of how we run pkr99com. SSL encryption covers every connection between your device and our servers, so data moving during a JazzCash deposit or an Easypaisa withdrawal is not exposed in transit. We apply access controls that limit which staff can view your account data, and those controls are reviewed regularly. Retention periods follow our operational needs and any applicable legal requirements — we do not keep your data longer than necessary. You can request a full export of your personal data or ask for deletion of non-essential records through the support paths above.

SSL Encryption

All data sent between your browser or mobile app and our servers travels over SSL. This covers login sessions, payment confirmations, and account updates on both Android and iOS.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences through your browser settings at any time without losing your account access.

Data Retention Policy

Transaction records linked to JazzCash, Easypaisa and Raast payments are retained as required by applicable law and our audit obligations. Non-essential activity data is cleared on a defined schedule.

Your Access Rights

You can ask us to provide a copy of the personal data we hold on your account, correct inaccuracies, or request deletion of data we are not legally required to retain. We handle these through our support team.

PRIVACY CONTACT PATHS

Reach Our Privacy Support Team

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is used, our support team handles these requests directly. Use whichever contact path suits you — we aim to respond to data requests within a reasonable timeframe and will confirm receipt when your message arrives.

Live Chat Open the chat widget inside your account dashboard. Our support team receives privacy queries there and can escalate a data request to the right desk without you needing to re-explain.
Email Support Send your data request or privacy concern to our support email address. Include your registered account name so we can locate your record and respond accurately.
Account Help Centre The Help Centre inside your account covers common privacy questions — how to review saved payment methods, how to update your contact details, and how to submit a formal data deletion request.

Common Questions About Your Privacy on pkr99com

These are the privacy questions we hear most from account holders in Pakistan. If yours is not here, reach out via live chat or the Help Centre and our team will answer it directly.

We collect your name, contact details, and the payment method you register — such as JazzCash, Easypaisa or Raast. Device information and login timestamps are also recorded to protect your account from unauthorised access.

Payment data is shared only with the payment rail needed to process your transaction. We do not sell or pass your financial details to unrelated third parties. Sharing is limited to what the transaction requires.

Transaction records are held for as long as our legal and audit obligations require. Activity data that is not needed for those purposes is cleared on a scheduled basis. You can ask our support team for specifics about your account.

Yes. Contact our support team via live chat or email with your registered account name, and we will prepare an export of the personal data linked to your account and send it to your registered contact.

Submit a deletion request through live chat or the Help Centre. We will remove data we are not legally required to retain. Records tied to payment verification and legal obligations must be kept for the required period.

We use session cookies for login continuity and analytics cookies to see how our pages perform. You can manage or disable cookies through your browser settings without affecting your ability to log in to your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.